Terms of Service
Last Updated: 16th October 2025
Welcome to AccountsGuru (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website or engaging with our services, you agree to be bound by these Terms. Please read them carefully before using our services.
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1. Company Information
AccountsGuru
📧 info@accounts.guru
🌐 accounts.guru
We provide bookkeeping, accounting, back-office, and support services to clients globally.
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2. Eligibility to Use Services
- • You are at least 18 years old.
- • You have the authority to enter into binding agreements on behalf of yourself or your organization.
- • All information you provide is accurate and up to date.
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3. Scope of Services
AccountsGuru offers a range of services, including but not limited to:
- • Bookkeeping & Accounting
- • Back-Office Services for CFOs, Tax Preparers & Accounting Firms
- • Clean-Up and Catch-Up Services
- • Customer Support Services
- • Reporting and financial process optimization
The specific scope, pricing, timelines, and deliverables will be outlined in a Service Agreement between AccountsGuru and the client.
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4. Onboarding & Client Responsibilities
- • Onboarding begins once the client agrees to the service scope and provides required access and documentation.
- • Clients must provide timely access to accounting software, bank statements, invoices, receipts, payroll data, and any other information necessary for service delivery.
- • Delays in providing required information may affect timelines and deliverables.
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5. Payment Terms
- • All fees will be agreed upon prior to the start of services.
- • Invoices are issued based on the agreed billing frequency (e.g., monthly, milestone, or project-based).
- • Payments are due by the invoice due date.
- • Late or non-payment may result in suspension of services.
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6. Refund Policy
- • Refunds are considered only if services have not been delivered as per the agreed scope.
- • Completed or partially completed work is non-refundable.
- • Any disputes regarding billing or refunds must be raised within 10 business days from the invoice date.
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7. Confidentiality & Data Protection
- • We maintain strict confidentiality of all client information and financial data.
- • Client data will never be shared with third parties without consent, except where required by law.
- • Clients are responsible for securing their own system logins and credentials.
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8. Service Levels (SLA)
- • We are committed to delivering accurate, timely, and reliable services.
- • Turnaround time and reporting frequency are determined during onboarding.
- • Any disruptions will be communicated in advance, and we will work to minimize impact on deliverables.
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9. Intellectual Property
- • All website content, materials, and branding belong to AccountsGuru.
- • Clients retain ownership of their own data and financial records.
- • You may not copy, modify, or distribute our intellectual property without prior written consent.
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10. Use of Third-Party Tools
- • We may use accounting and business software (e.g., QuickBooks, Xero, Zoho Books, Gusto, etc.) to deliver services.
- • Clients are responsible for their software subscriptions unless otherwise agreed.
- • We are not liable for third-party system errors or downtime.
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11. Limitation of Liability
- • AccountsGuru is not liable for indirect, incidental, or consequential damages arising from the use of our services.
- • We do not guarantee uninterrupted service or error-free systems.
- • Our liability is limited to the total fees paid by the client for the specific service in question.
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12. Termination of Services
- • Either party may terminate services with [15/30] days written notice.
- • All outstanding invoices must be paid before final data handover.
- • Upon termination, we will return or delete all client data within a reasonable period.
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13. Dispute Resolution
- • Any concerns or disputes must first be reported to our client success team.
- • We aim to resolve disputes amicably.
- • If unresolved, disputes will be handled in accordance with applicable governing law.
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14. Changes to Services or Terms
- • We may update our services or these Terms from time to time.
- • The updated version will be posted on this page with a revised date.
- • Continued use of our website or services after updates constitutes acceptance of the new Terms.
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15. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to conflict of law principles.
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16. Contact Us
For questions about these Terms, please contact:
📧 info@accounts.guru
🌐 accounts.guru