At AccountsGuru, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website accounts.guru or engage our services.

By using our website or services, you consent to the practices described in this policy.

1. 1. Who We Are

   Accounts Guru, LLC is a Nevada registered limited liability company, United States, providing professional bookkeeping, accounting, and back-office services globally.

   Operational support services may be delivered by teams located in India.

   For any questions about this policy, contact us at:
   📧 [email protected]
   🌐 https://accounts.guru

2. 2. Information We Collect

   We collect the following types of information:

   a. Personal Information
   Information you provide directly to us, such as:

   • • Name, email address, phone number, company name, and job title
   • • Billing and payment details (if applicable)
   • • Information shared during consultations, onboarding, or communication
   • • Mobile phone number for service communications, appointment reminders, and important notifications

   b. Automatically Collected Information
   When you visit our website, we may collect:

   • • IP address, browser type, device information, and operating system
   • • Pages visited, time spent on pages, and click activities
   • • Cookies and similar tracking technologies (see our Cookie Policy for details)

   c. Third-Party Information
   We may receive information from third-party tools such as:

   • • Calendly (for scheduling meetings)
   • • Google Analytics (for traffic insights)
   • • Payment processors (for billing purposes)

3. 3. How We Use Your Information

   We use your information to:

   • • Provide bookkeeping, accounting, and related services
   • • Respond to inquiries and schedule meetings
   • • Process payments and manage billing
   • • Improve our website, services, and user experience
   • • Send updates, newsletters, and service-related communications
   • • Ensure legal compliance and protect against fraud

   We will never sell, rent, or lease your personal data to any third party.

4. 4. Legal Basis for Processing (GDPR Compliance)

   If you are located in the European Economic Area (EEA), we process your data based on:

   • • Contractual necessity – to provide services you requested
   • • Legitimate interest – to improve our offerings and communication
   • • Consent – for marketing or cookie-based tracking
   • • Legal obligation – to comply with accounting or tax laws

   We comply with applicable telecommunications regulations, including A2P 10DLC messaging requirements and TCPA guidelines.

5. 5. How We Protect Your Information

   We implement strict security measures to protect your data, including:

   • • Encrypted data storage and secure transmission protocols (SSL/HTTPS)
   • • Restricted employee access on a need-to-know basis
   • • Non-disclosure agreements (NDAs) with staff and partners
   • • Regular system and process audits

   However, no online platform is 100% secure. You share data with us at your own risk, but we do our best to protect it.

6. 6. Data Sharing and Disclosure

   We may share data only with:

   • • Trusted third-party service providers (e.g., payment processors, hosting services, CRM tools)
   • • Legal authorities, if required by law
   • • Internal team members or contractors directly involved in delivering your service

   All third parties are bound by confidentiality and data protection obligations.

7. 7. Data Retention

   We retain your information:

   • • For as long as necessary to provide services or as required by law.
   • • Client data related to accounting or financial transactions may be retained for up to 7 years, depending on jurisdiction.
   • • You may request deletion of your personal data.

8. 8. Your Rights

   Depending on your location, you have the right to:

   • • Access the personal data we hold about you
   • • Request correction or deletion of your data
   • • Withdraw consent for marketing communications
   • • Request data portability (export of your personal data)
   • • Lodge a complaint with your local data protection authority

   To exercise your rights, email us at [email protected].

9. 9. Cookies and Tracking Technologies

   We use cookies and analytics tools to improve user experience and website performance. You can manage your preferences via our Cookie Consent Banner or by changing your browser settings. See our full Cookie Policy for more details.

10. 10. International Data Transfers

    As a global service provider, we may transfer and process your data in other countries, including India and the United States. We ensure such transfers comply with applicable data protection laws and maintain appropriate safeguards.

11. 11. Communications and Marketing

    We may send you service updates or newsletters. You can opt out of promotional emails anytime by clicking the “unsubscribe” link or contacting us directly.

12. 12. SMS Communications & Consent

    By providing your phone number and opting in through our website forms, scheduling tools, or other communication channels, you consent to receive SMS messages from Accounts.Guru. These messages may include appointment reminders, service updates, important notifications, marketing and promotional messages and customer support communications. Message frequency may vary. Message and data rates may apply.

    You can opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected]

    SMS consent is not shared with third parties or affiliates for marketing purposes

13. 13. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. We encourage you to review their privacy policies before interacting with them.

14. 14. Updates to This Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or regulations. The revised version will be posted on this page with a new “Last Updated” date. Please review it regularly to stay informed.

15. 15. Contact Us

    If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
    📧 [email protected]
    🌐 accounts.guru